ininal

Since March 17, 2025, my ininal card has been deactivated without any explanation. There is a balance of ₺15,830 on the card, and I have no way of accessing this money. Despite calling customer service multiple times, I have not received a clear answer, and my issue remains unresolved. This amount i...

I have money loaded on my Ininal card, but I can’t use it at all. I can’t make purchases, I can’t withdraw my funds, and no transactions are going through. It’s like my money is frozen. This isn’t a small inconvenience—it’s a serious issue, and I need access to my funds urgently. I’ve contacted cus...

For several days now, I haven’t been able to access my Ininal account. Today, I tried logging in again to check if the issue was resolved, but I received an error message that says “User not active.” I have no idea why this is happening or what caused my account to be deactivated in the first place....

I bought an Ininal Card, and everything worked fine on the first day. But for the past week, I haven’t been able to use it at all. I have money in the account, yet I can’t make any purchases or complete any transactions. This is incredibly frustrating, especially because I urgently need to use the c...

I can’t access or use the funds in my Ininal card, and I’m also unable to withdraw any money from ATMs. On top of that, I’ve recently seen reports in the news stating that Ininal A.Ş. is under investigation and that accounts have been frozen due to legal issues. If this is true, it’s completely una...

Right now, I’m unable to use several features on my Ininal account. Every time I try to make a transaction or access certain options, I get the same error: “Something went wrong.” It keeps happening, and I have no idea what’s causing it. My account is very basic—I opened it but haven’t fully verifi...

You have stopped providing services under Law No. 6493, and this situation is becoming a real problem for me because I still have money in my account, and I need it. I can neither withdraw it nor use it for purchases. I have to resolve this by Friday; otherwise, forgive me, but my entire plan will b...

On March 14, Friday, I transferred money to my Ininal account, and while the amount was deducted from my bank account, it never showed up in my Ininal balance. I initially held off, assuming it would be automatically credited back to my bank account, but that never occurred either. I contacted suppo...

I signed up for Ininal using my Egyptian passport and Egyptian phone number on my laptop. However, when I tried to log in from my phone, it said "user not active." I need a solution urgently because I need to deposit money into my account, and I don’t understand why I can’t sign in. Please resolve t...

Hello, I tried to make a subscription payment with my İninal card, but I received an error message saying, "The issuing organization has declined your payment. Payments are usually declined due to insufficient balance or card status." I’m unsure why this happened, as I was expecting the transaction ...

After entering the wrong PIN for my Ininal card more than three times, my card was blocked. I contacted customer service, and they directed me to the mobile app, but I kept encountering errors that prevented me from proceeding. I reached out to customer service again, explaining the problem, but the...

I deposited a small amount into my Ininal account as a test, but the money hasn’t shown up. This is my first time using the card, and I’m honestly shocked. I’m really uncomfortable with the situation, and I’m sure I’m not the only one who might have experienced this. Please help resolve this issue a...

I moved some money to my Ininal account from another account, and now I'm getting a "user not active" error. I'm really frustrated because my problem still hasn't been fixed, and I really need the restriction on my account removed so I can get to my money as soon as possible. Can you please address ...

I'm facing an issue trying to purchase the Elden Ring game on Steam, which is currently priced at $53 (₺1,700). Despite having ₺1,750 in my Ininal card, I encounter the following error when attempting to buy: "Your payment could not be completed. Your credit card information was rejected by your cr...

A few days ago, I moved ₺195 from my Denizbank account to my ininal card. That very day, I decided to return an item I had bought. Strangely enough, the money I transferred and the refund for the item haven't shown up in my ininal card account. After doing some research on Google, I discovered that ...