Resume Coach Charges Without Consent

Resume Coach Charges Without Consent
April 1, 2024 10:51 AM425

On the 17th of March, I made a purchase from Resume Coach for a CV creation service that cost me one dollar. However, on the 31st of March, I was not aware that ₺997 had been debited from my card. I demand that the fee be refunded to me. I will register a complaint with Consumer Rights as soon as possible if that does not happen. Your assistance is greatly appreciated.

June 25, 2024 2:52 PM (2 months after complaint)

Dear customer, We confirm that your request has been received. Our representatives will inform you via email about the resolution of the case. If you have any doubts or need to contact us, you can do so. Sincerely.

June 25, 2024 3:43 PM

Sevgili müşterimi, Talebinizin alındığını teyit ediyoruz. Temsilcilerimiz davanın çözümü hakkında sizi e-posta yoluyla bilgilendirecektir. Herhangi bir şüpheniz varsa veya bizimle iletişime geçmeniz gerekiyorsa, bunu e-posta adresinden veya formumuz aracılığıyla yapabilirsiniz. Saygılarımla.

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