Unauthorized Charges by Resume Coach
I recently tried out Resume Coach to create my CV, hoping for a seamless and budget-friendly experience. Surprisingly, I came across an unexpected charge of $30 (₺989) on my account on April 13. What caught me off guard was the fact that I was not informed or given any consent beforehand.
I am extremely disappointed and worried about the sudden deduction, which has significantly affected my satisfaction with Resume Coach's services. Therefore, I insist on receiving a prompt reimbursement for the amount that was charged. If you don't comply, I will have no choice but to take this matter to the Consumer Rights authorities and seek the necessary action.
I kindly request Resume Coach to promptly address this matter and take necessary measures to prevent any future occurrences of unauthorized charges. We greatly appreciate your cooperation in resolving this matter.
Dear Customer, We confirm that your request has been received. Our representatives will inform you via email about the resolution of the case. If you have any doubts or need to contact us, you can do so. Sincerely.
Sevgili müşterimi, Talebinizin alındığını teyit ediyoruz. Temsilcilerimiz davanın çözümü hakkında sizi e-posta yoluyla bilgilendirecektir. Herhangi bir şüpheniz varsa veya bizimle iletişime geçmeniz gerekiyorsa, bunu e-posta adresinden veya formumuz aracılığıyla yapabilirsiniz. Saygılarımla.
Thank you
