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ResumeCoach Deducts $30 from My Account

April 4, 2024 8:46 PM458

On March 21st, I made a payment of 30 Turkish lira for a CV I was editing. Surprisingly, ResumeCoach deducted $30 (₺970) from my account without my authorization. I haven't bought any services from ResumeCoach and I don't plan on doing so.

I kindly request a prompt refund of the deducted amount. If a refund is not issued promptly, I will escalate this issue to the Consumer Court.

April 8, 2024 4:45 PM (3 days after complaint)

Dear customer, We confirm that your request has been received. Our representatives will inform you about the resolution of the case via email. If you have any doubts or need to contact us, you can do so. Sincerely.

June 25, 2024 3:43 PM

Sevgili müşterimi, Talebinizin alındığını teyit ediyoruz. Temsilcilerimiz davanın çözümü hakkında sizi e-posta yoluyla bilgilendirecektir. Herhangi bir şüpheniz varsa veya bizimle iletişime geçmeniz gerekiyorsa, bunu yapabilirsiniz. Saygılarımla.

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