ResumeCoach Charged ₺1086 Without My Consent Despite No Subscription
A year ago, I used ResumeCoach to create a CV and paid a one-time fee. However, they recently charged ₺1086 from my account without my authorization, even though I never signed up for any subscription. This is unacceptable and feels like an intentional attempt to mislead customers. I demand an immediate refund of the amount charged. I also plan to file complaints with all relevant authorities and my bank to address this unauthorized transaction. How can a company charge for a service I never agreed to? I am extremely disappointed and expect ResumeCoach to resolve this issue promptly to restore my trust.
Dear Ayşe Ö., We confirm that your request has been received. Our representatives will inform you about the resolution of your case by email. If you have any doubts or need to contact us, you can do so. Best regards.
