I bought QCY T13 earbuds from Hepsiburada, relying on their promise of quality. Within just two months, the sound level decreased noticeably, making it challenging to hear clearly. I returned the earbuds under warranty, but they came back with an absurd explanation citing "personal dirt" as the problem. The earbuds are in pristine condition, and there's no way for dirt to penetrate through the grill into them. This reasoning seems more like a way to sidestep the issue instead of offering a genuine solution. I anticipate a comprehensive review and a proper solution instead of baseless assertions that leave customers feeling frustrated. I strongly encourage QCY to step up and address the issue by the warranty terms.
I purchased the QCY T13 ANC earbuds from a seller on Hepsiburada, and after just 13–14 months of very light use (only about 5–6 times a month), the left earbud completely stopped working. I decided to send it in for repair under warranty. That's when the real headache began. Initially, the service ...
I purchased the QCY T13 ENC 4 microphone Bluetooth wireless earbuds from www.hepsiburada.com. However, after some time, a synchronization issue began with the earbuds. That is, both earbuds worked, but they did not work at the same time. When I contacted the manufacturer, they told me to reach out t...
I bought the QCY HT08 earbuds as a gift about three months ago, but ended up using them myself. After using them for just one week, the sound suddenly cut out without warning. I sent them in for warranty service, expecting a quick fix or replacement. But now it’s been over two months and I still hav...
I bought the QCY Ailybuds Pro+ from Hepsiburada, and for the first few months, it worked just fine. But recently, it’s been giving me serious problems—especially with pairing and phone calls. It often struggles to connect to my devices, and during calls, the other person can barely hear me. My voice...
I purchased Huawei FreeBuds SE earbuds two years ago, and after one year, the sound quality started to diminish. I continued using them as best I could, but before the warranty expired, I decided to send them in for repair under the warranty. However, the service center's response was: "It is not co...
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