I bought the QCY HT08 earbuds as a gift about three months ago, but ended up using them myself. After using them for just one week, the sound suddenly cut out without warning. I sent them in for warranty service, expecting a quick fix or replacement. But now it’s been over two months and I still haven’t received anything back.
When I followed up, I was told they were waiting for an invoice for return processing. That’s not my responsibility—it’s theirs! It makes no sense for a customer to be kept waiting this long for a product that barely worked to begin with. I sent the earbuds back in like-new condition, expecting them to either repair, replace, or refund as stated in their policy.
I’ve seen tons of similar complaints online about QCY and it seems like they just ignore customer satisfaction. This delay is unacceptable. If the company cannot fix the product, they should immediately issue a refund or send me a brand-new pair. I’m done waiting—resolve this now.
I recently bought a QCY H3 Pro over-ear headset, and within just three weeks of use, I’ve already run into a major issue. While the audio quality for listening is fine, my voice barely transmits to the other side during calls, even when I raise my voice or speak directly into the microphone. I trie...
I bought the QCY Ailybuds Pro+ from Hepsiburada, and for the first few months, it worked just fine. But recently, it’s been giving me serious problems—especially with pairing and phone calls. It often struggles to connect to my devices, and during calls, the other person can barely hear me. My voice...
I bought QCY T13 earbuds from Hepsiburada, relying on their promise of quality. Within just two months, the sound level decreased noticeably, making it challenging to hear clearly. I returned the earbuds under warranty, but they came back with an absurd explanation citing "personal dirt" as the prob...
On February 9, 2024, I purchased a QCY HT05 Melobuds Bluetooth earphone from N11.com, a platform that sells this product directly under its official seller account. I have the invoice and the product is still under warranty. However, a few weeks into using it, the right earbud began producing extrem...
I recently bought a QCY T13 wireless earphone, and the right earbud started making a loud static noise almost immediately. It’s constant and completely ruins the listening experience. I tried to return the product, but was told that since it’s a “personal item,” it’s not eligible for a return or exc...
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