I bought the QCY Ailybuds Pro+ from Hepsiburada, and for the first few months, it worked just fine. But recently, it’s been giving me serious problems—especially with pairing and phone calls. It often struggles to connect to my devices, and during calls, the other person can barely hear me. My voice either sounds distant, muffled, or cuts in and out completely.
I sent the earbuds in for repair through Hepsiburada, hoping the issue would be resolved. But they returned it claiming there was no problem. That’s just not true—the issue is still there, and I’ve tested it multiple times on different phones.
QCY, I need real support. Either repair this product properly or replace it. Please take this issue seriously and fix it as soon as possible.
I recently bought a QCY H3 Pro over-ear headset, and within just three weeks of use, I’ve already run into a major issue. While the audio quality for listening is fine, my voice barely transmits to the other side during calls, even when I raise my voice or speak directly into the microphone. I trie...
I bought the QCY HT08 earbuds as a gift about three months ago, but ended up using them myself. After using them for just one week, the sound suddenly cut out without warning. I sent them in for warranty service, expecting a quick fix or replacement. But now it’s been over two months and I still hav...
I bought QCY T13 earbuds from Hepsiburada, relying on their promise of quality. Within just two months, the sound level decreased noticeably, making it challenging to hear clearly. I returned the earbuds under warranty, but they came back with an absurd explanation citing "personal dirt" as the prob...
On 12-05-2025, I purchased a Xiaomi Redmi Buds 6 Play headset through Hepsiburada, and as of 08-09-2025, I have been experiencing a connection problem. I only use the product with my phone, and the right earbud (R) does not work at all. The issue is persistent and has not been resolved on any device...
I’ve been using my JBL Tune Flex earbuds for about a year with zero issues—until just three days ago. Suddenly, while I can still listen to music and watch videos without any problems, my voice no longer transmits during voice or video calls. The person on the other end can’t hear me at all. This i...
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