On November 26 at 11:51 PM, while trying to purchase a Prime Video subscription, I entered my Ziraat Bank debit card information to complete the payment. Although I received a “Transaction not approved” message, the same amount was deducted from my account multiple times, and no subscription was activated.
When I checked my account activity, I noticed that a total of $9 had been withdrawn from my card in five separate charges of $2 each, labeled as “amznprımetr 1.” Despite this, no active subscription appears on my Prime Video account, and I did not receive any email or in-app notification regarding these payments. At this point, I have no subscription, yet money has been taken from my card.
I request that Prime Video issue a full refund of the $9 withdrawn from my card as soon as possible. I also ask that a system-level review be conducted to prevent this issue from happening again and that my complaint be officially recorded.
I signed up for Prime Video using the 30-day free trial promotion. However, on 11/22/2025, a total of 10 unauthorized charges of $2 each were made from my Ziraat Bank card ending in 4543, processed through iyzico, amounting to $18 in total. These transactions were made through my Prime Video account...
Bank debit card under the name BetterMe FZCO YOG. These charges total nearly ₺8,000, and all of them were made without my knowledge or consent. I never purchased a subscription, I never authorized recurring payments, and I never made any related purchase. Until now, I have not contacted Ziraat Bank...
On October 6 and 7, several unauthorized transactions were made from my Ziraat Bank account under the name “mspy,” totaling $1 and $9 on October 6, and $22 on October 7. These charges were made using the card information saved in my Google account, but I did not approve any of these transactions. I ...
A withdrawal was made from my Ziraat Bank Genç Card (debit card)! My virtual card is the only one registered in my Google subscriptions, so unauthorized withdrawals shouldn't happen. I regularly check my subscriptions and know exactly what I'm subscribed to. I will attach a screenshot of my transact...
I have been struggling for months to cancel my Amazon Prime Video account. Despite my repeated cancellation requests, the system claims there is an error and does not process the cancellation. What’s even worse is that no active membership is visible in my account, yet the subscription fee continues...
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