I deposited £100 into my Parimatch account, but the transaction is stuck as “pending.” What’s the best way to resolve this?

The first step is to verify that the transaction was processed on your bank's end. Check your bank or payment provider to ensure that the funds were successfully deducted. If the transaction is confirmed, but still showing as "pending" on Parimatch, follow these steps to resolve the issue:

Wait for 24-48 hours: Sometimes deposits take a little longer to process, especially if there are payment system delays or maintenance on Parimatch’s side.

Contact Parimatch customer support: Reach out via live chat, email ([email protected]), or phone. Provide them with the details of your deposit, including the date, amount, transaction reference number, and any bank confirmation.

Check for any limits or restrictions: Make sure you haven’t exceeded any deposit limits or encountered a verification issue that could delay the deposit from being cleared.

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