Solve My Deposit Amount Please

I am writing to report that Parimatch has cheated me by not crediting my deposit and to ask for an urgent solution. On 5 September at around 21:30, I deposited 10,000 INR into my Parimatch account via PhonePe because I wanted to play on the platform. The payment was successful on PhonePe and the amount was debited from my account, but it has still not been credited to my Parimatch balance. I also have the PhonePe transaction confirmation showing the successful payment, and I have already sent you the screenshot of my deposit as proof of payment. This is not the first time I am facing this issue with Parimatch. The same problem has now happened to me four times, where my deposit is taken but not reflected in my account. Because this keeps repeating, I am losing my trust in Parimatch and I do not know how I can continue to believe in this platform. Right now, I cannot play because my money is stuck and not added to my balance. I contacted Parimatch support about this issue, but my problem has still not been solved and the 10,000 INR remains missing. This situation makes me feel that the platform is cheating its customers, as my money is taken but not reflected in my betting account. I request that my 10,000 INR deposit be immediately located and credited to my Parimatch account or refunded back to my PhonePe account without any further delay, and I kindly ask you to urgently solve my problem and to make sure this issue does not happen again in the future. You can contact me regarding this issue at my email address: ssundaram***@gmail.com.