Deposit Not Credited- No Proper Response - Bot & Mail Customer Support
On 11/09/2026 I made a deposit of ₹2,000 via UPI through the Parimatch website. The Google Pay / ICICI Bank transaction was completed successfully and the amount was debited from my bank account. After the payment, the Parimatch website showed the message “please wait, your deposit will be credited,” but my Parimatch balance was never updated. The transaction is still shown as “processing” on their side even though my bank shows it as successfully paid. I tried to raise a ticket through the Parimatch support system, but only an automated bot responds. Whenever I attempt to upload details and complete the ticket, I get the same error and cannot reach a real support agent or have the issue properly recorded. I request that my ₹2,000 deposit be either immediately credited to my Parimatch account balance or fully refunded back to my bank account as soon as possible. I am also asking for a clear explanation of why this deposit remains in processing des successful payment. My ID: 594438*** Deposit type: Scan pay Amount: 2000 Date:11/09/2026 Transaction id: 662002228499
