Balance Debited In My Account But Not Credited To Parimatch Wallet

I deposited 5,000 ₹ on 20.10.2026 via PhonePe in order to add balance to my Parimatch account, but the money has still not been credited to my Parimatch wallet. In the PhonePe transaction screen, the payment appears as successfully completed, yet my Parimatch balance has not changed. I am using Parimatch from Odisha and I made this payment with the clear expectation that the 5,000 ₹ would be added to my Parimatch account. Because the amount did not arrive, I contacted support, but the problem has not been resolved and my balance is still missing despite the successful transaction. I request that the 5,000 ₹ be promptly credited to my Parimatch account, or that you clearly explain the reason why this payment has not been reflected, and resolve this issue without any further delay. Please, I kindly request you to process and credit my deposit to my Parimatch account as soon as possible.