Oysho refund fail

I returned three items (a bag and two pairs of pants) from my Oysho order No: 60055278373 under the standard return policy. The total amount of the returned items is $149. However, despite the time that has passed, my refund has not been processed, and no payment has been issued to my account. I in...

On September 3, 2025, I purchased a tracksuit set (code: 34813791780016) from the Oysho store in İstinyePark, Istanbul, paying by credit card. I wore the jacket for the first time this morning, carrying only my Vakko Monogram Series crossbody bag, which has no beads, zippers, or sharp details that c...

I made an online purchase worth about $172 (5,000 TRY) from Oysho (Order No: 60055279849, Return No: 2005606358). Despite submitting a return request and contacting customer service multiple times, I have not received any response or refund to date. This complete lack of communication and action has...

I purchased a pair of pants from Oysho’s online store, but within a short period, the product developed extreme pilling, color fading, and fabric deterioration. I took the item to the Mall of Oysho store, where the staff initially told me that since my credit card account was closed, they could acce...

I received a faulty product from Oysho with white marks on its sleeves and was denied a return. In the same shipment, which I ordered online for delivery to one of their Istanbul locations, there were two inner layer tops with security alarms still attached. At least I was able to return those, but ...

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I placed an order from Oysho, but because I forgot to include my apartment number, they canceled it without informing me. However, on their system, the order still shows as delivered, even though I never received it. I have been trying to reach Oysho for four days, but they ignore my messages and r...

I placed an online order with Oysho on January 18, 2025, but it has not been delivered to me, and my package appears to be lost. Despite informing Oysho’s WhatsApp support team about the situation over the past five days, I have received neither a response nor a refund. They keep delaying the matter...

I ordered discounted items from Oysho, but they were marked as delivered even though I never received them. After reaching out, I was told that the package was damaged during shipping and returned. However, only one of the two items has been refunded, while the other remains unresolved. What’s wors...

I never received my Oysho shipment, which was handled by Kargoist and reported as delivered. The barcode number for the shipment is 24565435254400100037. Even though I reported this issue two days ago, no action has been taken. I would appreciate it if Oysho could promptly process a refund for the p...

I am reaching out to share my disappointment with Oysho. I still haven't gotten my refund for a product I sent back on February 26, 2024. Oysho says they processed the refund on March 8, 2024, but I haven't seen any money in my account. I need a reference number from my bank, but Oysho hasn't given...

On February 11th, I ordered ₺4,370 online for delivery at the Oysho Akasya store. By February 14th, only one item had arrived at the store, and it was too big, so I returned it and bought a smaller size. The remaining things in my order arrived late at the store, and since I was traveling, I returne...

I had to return a purchase made with an Oysho gift card because the product was defective. Even after I explained that I no longer possessed the gift card, I was unable to receive a refund. Contradicting their own policy as clearly stated on their website. Both the cashier and the customer service w...