I placed an order from Oysho, but because I forgot to include my apartment number, they canceled it without informing me. However, on their system, the order still shows as delivered, even though I never received it.
I have been trying to reach Oysho for four days, but they ignore my messages and refuse to create a complaint ticket. How can they cancel my order without notifying me and then fail to assist when I report the issue?
This level of customer neglect is unacceptable. Oysho must fix this immediately, clarify where my order is, and either resend the product or issue a full refund. Ignoring customers is not okay!
I placed an order from the Oysho online store on the morning of February 10, and 2 hours later I chose the delivery method to the store. When I went to the store, they told me that my order was not included in the store's system, they did not deliver the product, I called the call center and they sa...
I placed an online order with Oysho on January 18, 2025, but it has not been delivered to me, and my package appears to be lost. Despite informing Oysho’s WhatsApp support team about the situation over the past five days, I have received neither a response nor a refund. They keep delaying the matter...
I ordered a pair of leggings from Oysho, with an estimated delivery date of December 4. While the order status shows that it was out for delivery, the package never arrived. The tracking number is inaccessible, and no one has reached out to inform me about any delays or issues. As a customer, why a...
I never received my Oysho shipment, which was handled by Kargoist and reported as delivered. The barcode number for the shipment is 24565435254400100037. Even though I reported this issue two days ago, no action has been taken. I would appreciate it if Oysho could promptly process a refund for the p...
I placed an order from Oysho on February 1, 2025. The system showed that my package would be delivered by February 5, but for days, the status just said “in transit” with no updates. Today, I called the shipping company to check, using the tracking number provided. However, they told me the trackin...
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