I returned three items (a bag and two pairs of pants) from my Oysho order No: 60055278373 under the standard return policy. The total amount of the returned items is $149. However, despite the time that has passed, my refund has not been processed, and no payment has been issued to my account.
I initiated the return request through Oysho’s website, and although the process appeared to be submitted correctly, I have not received any confirmation, update, or response from the brand. I have also not yet contacted Oysho customer service regarding this matter.
I request that my refund be processed immediately and that the payment be transferred back to my account without further delay. This prolonged waiting period has caused unnecessary inconvenience and frustration.
I made an online purchase worth about $172 (5,000 TRY) from Oysho (Order No: 60055279849, Return No: 2005606358). Despite submitting a return request and contacting customer service multiple times, I have not received any response or refund to date. This complete lack of communication and action has...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
I ordered a medium-sized Oysho snap-button pants through Trendyol (Order No: 10552822518). After the order was marked as shipped, it was returned to the seller before ever reaching me. However, it’s now been almost 10 days, and my $87 (2,540 TRY) refund still hasn’t been processed. The return status...
I purchased a pair of pants from Oysho’s online store, but within a short period, the product developed extreme pilling, color fading, and fabric deterioration. I took the item to the Mall of Oysho store, where the staff initially told me that since my credit card account was closed, they could acce...
On July 12, 2025, I placed an order (No: 60078979906) at an Oysho store and paid in cash. I was informed that the delivery would take about two weeks, but it has now been over a month, and my order still hasn’t been delivered to my address. I contacted the store regarding the delay, but they said t...
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