I had to return a purchase made with an Oysho gift card because the product was defective. Even after I explained that I no longer possessed the gift card, I was unable to receive a refund. Contradicting their own policy as clearly stated on their website. Both the cashier and the customer service were of no help. I've just wasted ₺1,700.
From what I've been informed, it seems that I'm not the only one who has gone through this. Countless customers have fallen prey to this unfairness. It is illegal for any brand to create gift cards that are intended for long-term use.
I will take action against this unfairness, and I have decided to no longer make any purchases at Oysho.
I purchased a pair of pants from Oysho’s online store, but within a short period, the product developed extreme pilling, color fading, and fabric deterioration. I took the item to the Mall of Oysho store, where the staff initially told me that since my credit card account was closed, they could acce...
A few months ago, I bought a jacket from Oysho for ₺4000, expecting high quality. It was advertised as waterproof, windproof, and protective in freezing temperatures, but it turned out to be a huge disappointment. The jacket does not keep me warm, does not repel rain, and even the zipper gets stuck...
I placed an order from the Oysho online store on the morning of February 10, and 2 hours later I chose the delivery method to the store. When I went to the store, they told me that my order was not included in the store's system, they did not deliver the product, I called the call center and they sa...
On December 3, I placed an order through the Oysho app for delivery to the Forum Istanbul store. My order was shipped on December 4. Typically, store pickup orders arrive the next day, but by December 6, I still hadn’t received it. Upon checking the shipping status, I saw that it was marked as deliv...
I bought leggings from Oysho, and even though I used them for a short time and took good care of them, they wore out quickly. At first, I didn't pay much attention to the small signs of wear, but they got worse every time I wore them. I purchased the leggings from the Oysho store located at Bursa Su...
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