I subscribed to the Meshy.ai 3D AI service approximately 3 days ago with the intention of purchasing the Pro Plan. Howev...er, the system assigned me to the Standard Plan instead of Pro, yet I was charged $13, as shown on the invoice dated July 16, 2026. Furthermore, promotional gift credits—which I as
Despite cancelling my Pro subscription package on the Meshy.ai website approximately one month ago, an unauthorized char...ge of $30 was drawn from my credit card today. Having a monthly subscription fee collected after I terminated my subscription and ceased using the service creates both a severe fin
I purchased a $10 package through Meshy.ai back in February. Immediately following the transaction, I cancelled my subsc...ription directly through my user profile. Despite doing so, two separate charges of $20 were drawn from my credit card in March and April, totaling $40 in unauthorized fees. When
I purchased a single one-month subscription to the Meshy.ai 3D application directly through their website. I bought this... one-month subscription for one-time use at a cost of $10, and my card was billed $10. Despite this, for the second month, an unauthorized charge of $20 was drawn from my card on F
I attempted to purchase a monthly subscription plan on the Meshy.ai website, which was advertised at $13 per month. Howe...ver, I realized only after the transaction that this $13 rate was exclusively applicable to annual purchases, as the checkout flow redirected me directly to an annual payment scree
I previously purchased a monthly auto-renewing subscription to the Meshy.ai application directly through their website. ...A refund had been processed for a one-month fee on a prior occasion. However, when I submitted another cancellation and refund request on January 17, 2026, I was informed that the
Meshy, operated by Meshy LLC, is a technology company specializing in artificial intelligence solutions for 3D content creation. Founded in 2023 by Ethan Hu, the platform is designed to make 3D modeling and generation more accessible to individual creators and enterprises across the globe.
Users who need assistance with their accounts or billing can contact the official customer support team via email at [email protected]. Currently, there is no phone number publicly available for customer support.
Meshy operates within the generative AI and digital design industry, primarily serving the gaming, media, entertainment, and 3D printing sectors. The company's software drastically reduces the time required to create usable 3D assets by utilizing foundation AI models. Its primary products and services include:
While the platform provides automated tools for 3D generation, user feedback highlights several consistent frustrations regarding software performance, customer support, and billing practices.
If you've experienced issues with Meshy, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
