My 2024 MG HS Still Shows a Service Warning After Multiple Repairs

In April 2025, I purchased a new 2024 MG HS gasoline SUV from the MG dealership in Sakarya. From the very first day of ownership, I had to return to the authorized service center multiple times because of repeated false alerts from both the front and rear parking sensors. I left my vehicle at the Sakarya MG service center approximately five times, and each time I was told the issue was software-related. However, the problem was not actually resolved until nearly one year later, when the parking sensors were finally replaced.

At the end of March 2026, I returned the vehicle to the authorized MG service center for its 15,000-kilometer scheduled maintenance. On the very same day after the service, the dashboard began displaying the message "Take the vehicle to a service center immediately." Once again, I was told that the problem was software-related and that it would be fixed once a new software update became available. Despite this explanation, four months have passed without any solution. Every time I start the vehicle, the warning message appears briefly before disappearing. Although it has not affected the way the vehicle drives, it is unacceptable to see such a serious warning on a nearly new vehicle every single day without any clear explanation or repair.

This issue is documented under Service Order No. I20260012100210, dated May 18. I contacted MG Turkey's headquarters both in writing and by phone to seek assistance. Instead of receiving a technical explanation or a concrete repair plan, I was simply referred back to the same Sakarya service center. No one has clearly explained what is causing the warning or provided any timeline for resolving it. I also requested to be contacted directly by a technical specialist from MG Turkey's headquarters, but I was told that such a call could not be arranged. This response has left me feeling completely unsupported, with no one taking ownership of the issue. For the first time, I regret my decision to purchase this vehicle.

I request that MG Turkey Headquarters provide a clear timeline for permanently resolving the warning message affecting my vehicle. I also ask to be contacted directly by a qualified technical representative from the headquarters so I can receive a detailed explanation of the issue and the planned repair. I expect a permanent, transparent, and timely solution rather than continued delays and repeated referrals.