My MG HS model vehicle, which I bought from Maslak Çiftkurtlar dealer on 30.12.2023, did not work on 14.01.2024 and I took it to the service. It could not be determined what the malfunction was in the service. Since that date, the same problem has been constantly experienced in my vehicle; the vehicle sometimes does not work, it malfunctions, then resolves itself. I took it to the service every time, but none of them could fail. I was a victim on the road many times. Although my vehicle was taken to zero, it was kept in service for a long time many times and the model year passed without being able to use it. It still continues to give the same failure and still the source of the failure has not been found. Finally, I took it to the service again last month and my car stayed in service for 1 month. Similarly, many times before, there were long periods of service. Maslak Çiftkurtlar service official Mustafa Bozkurt has all service records and minutes. Although my vehicle is under warranty, the grievance I have experienced has not been eliminated and no solution has been provided in my meetings with MG customer service, I am absolutely not satisfied. It is unacceptable that the vehicle I bought as a new breaks down so many times and stays in service for a long time. I demand that my victimization be removed urgently and that my vehicle be replaced with zero.
In April 2023, I purchased an MG ZS EV from an authorized dealership, but I have faced numerous issues with the vehicle and poor service from both MG and Özkurlar service center. After delivery, I discovered that my car was actually a 2022 model, despite the sales documents stating it was a 2023 mo...
I bought a brand-new MG ZS in November 2023, expecting reliability. Yet, within the first year, I started experiencing serious transmission issues. The car had to be towed to the service center, where they claimed to have fixed it. Soon after, I noticed it leaking oil, and when I checked the dipstic...
I received my brand-new MG New HS on April 12, and from the very first day I have been experiencing a pulling issue. The car shifts into the next lane in about four seconds at 90 km/h, and the problem becomes even more noticeable at higher speeds. The issue is constant and seriously affects my drivi...
I own a 2023 MG HS Luxury (registered in 2024). All services have been carried out at authorized MG service centers. However, around 65,000 km a serious noise started to come from the engine area. On 16.08.2025, I contacted roadside assistance and the next day took my car to Doğan Trend Basın Ekspre...
Dear MG Turkey, I scheduled a vehicle oil maintenance appointment through your official website for 10.09.2025. I later learned that the appointment needed to be confirmed, which was not clearly communicated during the booking process. After waiting for 5 business days, I contacted customer service ...
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