MEXC Exchange

On October 12, 2025, my MEXC account was frozen without any prior warning. I had a balance of approximately $863, and all of my open trades were already closed. After the freeze, I only received a message stating that a “risk analysis” was being conducted. When I contacted customer support, they sim...

On October 10, 2025, I experienced a major issue while trading Obol Coin futures on the MEXC exchange. A wick reached the 0.08619 level, even though my liquidation price was 0.08467 — yet the “fair price” somehow touched that level and liquidated my position. Immediately afterward, the price spiked ...

I’m experiencing a serious language issue with the MEXC app on my Infinix X6731B Android phone since installing the latest update. When I first open the app, it launches in Turkish, but after about 5–6 minutes, all menus and notifications automatically switch back to English. Although the language s...

On October 11, 2025, during the night hours, unauthorized access was made to my MEXC account, and at 09:48, a total of 4,599.5 USDT in my spot wallet was transferred to another account without my knowledge. My account was accessed through an old email address I had previously deleted, and all my fun...

I transferred cryptocurrency worth about 3 USDT from my wallet to MEXC, expecting the funds to be credited to my MEXC exchange account. Unfortunately, the funds have not appeared, and I still don’t know why the crypto hasn’t arrived even until now.

On October 10, 2025, at around 12:00 AM, while trading futures on the MEXC exchange, I noticed that my position was closed before reaching the liquidation price. As a result of this incident, I suffered a financial loss of $1,064. I contacted MEXC customer support via email, but I haven’t received ...

After the latest update of the MEXC Exchange app on my Android phone, the Turkish Republic of Northern Cyprus (KKTC) option was removed. Previously, the app offered both Turkish and KKTC options, but after today’s update, the KKTC option has completely disappeared, and the app’s language automatical...

I tried to close my account through the MEXC mobile app, but the process could not be completed. The system says that I cannot delete my account because I made a P2P transaction within the last 72 hours. However, I did not perform any deposit, withdrawal, or transfer during that period. There is no...

On October 6, 2025, around 3:00 PM, I tried to close my COAI/USDT futures position via the MEXC iOS app. While my position was around -30% to -40%, I repeatedly pressed the “Quick Close” button, but the order didn’t execute, and the system didn’t respond at all. The price was nowhere near the liquid...

On September 17, 2025, I was trading futures on the ETH/USDT pair via the iOS app on the Mexc platform. When my position was about $6,500 in profit, I tried to close it, but despite attempting 8–10 times, the system froze and gave no warning message. The screen was frozen for about 10 seconds, durin...

On September 16, 2025, I attempted to withdraw USDT from my MEXC exchange account to my Gate.io account. Although I correctly entered both the SMS verification code and the Gmail code, the system repeatedly showed the following error messages: “The email address has been registered” “The SMS verif...

On September 9, 2025, I deposited 100 USDT into my MEXC exchange account under a promotion that clearly stated I would receive a $200 bonus after meeting the deposit requirement. I followed all the rules and conditions of the campaign exactly as instructed. However, despite completing the process c...

On September 13, 2025, at 05:25 AM, I deposited 3,000 TL into my MEXC account using the mobile app. Shortly after, I canceled the transaction. However, despite the cancellation, the money has not been refunded to my bank account. It has been more than 2 hours, and I am still waiting. I contacted ME...

I have been a user of the MEXC exchange since 2025, and my account was suddenly restricted under the vague reason of “account under review.” At first, the restriction was set for 1 month, but later it was extended for another full year without any explanation or justification. During this entire pe...

On August 29 at 09:39, while trading the NUM/USDT pair in futures mode on the MEXC mobile app, my balance was completely wiped out before even reaching the liquidation price. My account balance of approximately 1500 USDT instantly dropped to zero, and the funds are no longer visible in my account (I...

On August 27 around 14:50, I made a $200 transfer via the BEP20 network through MEXC. Unfortunately, this happened after I was contacted by the owner of a Telegram channel, who tricked me into believing I needed to set up integration to use a bot. They had me open TradingView, copy certain codes, an...

On August 26, 2025, I placed a market sell order for the SYM coin in the spot market on MEXC. Despite there being multiple buy orders at or below the price I set, my order did not execute. Shortly after, a large-volume buy order was placed at bottom prices, which artificially pushed the coin’s value...

On August 25, 2025, at around 23:53, the 16.45 USDT balance in my MEXC account suddenly disappeared. At that moment, I mistakenly entered my screen lock password three times incorrectly, which forced me to perform a password reset. After resetting my password and logging back in with the same email ...

I have been involved in the crypto market for 4 years and have been a long-time customer of MEXC Global, where I have carried out countless transactions. On August 18, 2025, at 13:00, in the Linea/USDT trading pair under the pre-market section, I mistakenly placed a buy order of 100 USDT for 1 Linea...

I have been active in the crypto market for 4 years and a customer of MEXC Global for a long time, completing countless transactions without issue. However, on August 18, 2025, at 13:00, I made a mistake while trading in the pre-market section for the Linea/USDT pair. I accidentally placed a buy ord...

On August 21, 2023, around 21:00, while trading on the MEXC platform (UID: 31155098), I held short positions on the ALU/USDT and Boxcat/USDT pairs, totaling approximately $3,500. Suddenly, the so-called “fair price” jumped to an absurd level that had no connection whatsoever to the real market price...

Today around 11:00 AM, I transferred 390 XRP from my Binance Global account to my MEXC account. Unfortunately, I entered the wrong memo, which caused the coins to be credited to another MEXC user’s account instead of mine. As soon as I realized the mistake, I immediately contacted MEXC live support...

I have been trading cryptocurrencies on the MEXC exchange for about a year. However, as of yesterday, my account was suddenly blocked for one full year. When I reached out to customer support, they only told me that the risk control mechanism had been triggered, but they gave me no clear explanation...

On August 17, 2025, at 14:55, I transferred 20 AVAX from another crypto account to my Mexc account (ID: 6684**4). The transaction ID was 0x468a51b18dff6468*8245a7f3ce2d1d. Despite several days passing, the AVAX never appeared in my Mexc wallet balance. When I contacted Mexc customer support, I was ...