MEXC Exchange Liquidated My Futures Trade at Wrong Price Level
On October 10, 2025, I experienced a major issue while trading Obol Coin futures on the MEXC exchange. A wick reached the 0.08619 level, even though my liquidation price was 0.08467 — yet the “fair price” somehow touched that level and liquidated my position. Immediately afterward, the price spiked upward again.
When I contacted customer support, they told me that they only base liquidations on the fair price, and they sent me a risk management link instead of providing a real explanation. At one point, the chart even showed a wick dropping to 0.081, only to rise back to 0.15 right after. During this process, I lost a total of $2,827.
Previously, there had been wick movements below my liquidation price, but I wasn’t liquidated then — this is the first time I’ve ever been liquidated using the “fair price” method. My account number is 171823.
I believe this situation reflects price manipulation, and I request that my loss be compensated or that my position be reopened at the same level so I can continue trading fairly.
