Mercedes EQE Warranty Dispute Over Door and Tail Light Problems

I began experiencing several issues with my Mercedes EQE approximately four months ago, including problems with the doors, interior vehicle noise, and the tail lights. These issues are still ongoing. I therefore took the vehicle to the Mercedes-Benz Samsun service center and reported the problems.

Regarding the door and vehicle noise issues, the service center informed me that they could not identify any problem. Regarding the issue with the tail light, I was told that it would not be covered under warranty. Despite the fact that my vehicle is still within its warranty period, I am very disappointed that these issues have been treated as if they were caused by user error and excluded from warranty coverage.

I request that the ongoing issues with my vehicle's noise, doors, and tail lights be properly inspected by an authorized service center while the vehicle is still under warranty, and that any necessary repairs or replacement parts be provided under warranty. I expect these continuing problems to be resolved with proper consideration for customer satisfaction.