On October 9, 2025, I ordered a Double Menu Cheese Festival meal at McDonald’s, but the quality and content were far below what was promised. The supposedly double hamburgers were nearly the same size as the regular ones on the menu. I documented this with photos and showed them to the staff. When I explained the issue, they defensively claimed that although the hamburger in the picture looked larger, the bread temperature was the same, and therefore there was no problem. This response was extremely disappointing. My order card number is 138. I request a refund for my order and an explanation of what measures will be taken to prevent such issues from happening again.
On 07/09/2025, I placed an order from McDonald’s through Yemeksepeti, but many of my items and side products were missing upon delivery. I immediately reported the missing items through the app and requested a refund. However, even after 18 days, the ₺1,050 refund has still not been made to my bank ...
On January 14, 2025, I placed an online order with KFC, which was immediately canceled with the message: “Due to a technical issue, your order could not be processed. Your payment will be refunded as soon as possible.” That was two months ago—and I’m still waiting for my money. I was told the refun...
On November 2, 2025, I placed an order from Popeyes and all the ingredients I specifically asked to be removed from my burger were still included. In addition, the nuggets were missing, and the fries were ice-cold. Despite clearly noting these details in my order, they were ignored. I frequently exp...
On 10.09.2025, I had a highly disappointing experience at Burger King Ceylan AVM branch. The hamburger I ordered contained wilted and spoiled lettuce, and the fries were soft and pale in color. Although I was contacted by phone after submitting my complaint, no solution was provided to me. Later, wh...
After waiting nearly 1.5 hours for my KFC order, I received a cold, inedible meal. The fries were rubbery, the chicken was barely cooked and cold, and the burger was impossible to eat. How can KFC serve food like this without embarrassment? This isn’t the first time I’ve faced such disappointment; I...
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