On March 20, 2026, at around 7:20 PM, I placed an order at the McDonald’s Emar Mall location consisting of a Double Quarter Pounder, Double Big Mac, and Nugget meals, and I paid approximately $30 by credit card. I consumed the meal inside the restaurant.
About 12 hours after eating, on the morning of March 21, 2026, I began experiencing severe vomiting, diarrhea, and loss of consciousness, and I was taken by ambulance to Private Saygı Hospital. Medical tests showed that my CRP level was 9.3 mg/L, my neutrophil (neu%) level was 85.1%, and my urea level was 45 mg/dL. These results indicate that my body was under a serious bacterial infection and that I had experienced severe dehydration.
At the hospital, I was placed under observation and treated with five IV fluids, along with strong medications over several hours. During this time, I spoke with a regional representative and explained the situation in detail and respectfully. Even now, on the third day, I am still experiencing diarrhea, weakness, and abdominal pain, and I requested that, if possible, my treatment continue in an organized and timely manner through any affiliated hospital.
However, after saying they would consult a doctor, the representative responded, “You can receive treatment wherever you want; we cannot do anything for you.” This response, presented as if it had been reviewed but clearly offering no real support, felt unprofessional and insincere, and it completely undermined my trust in the representative.
As of today, I am still too weak to get out of bed and feel completely abandoned during this process. I am compiling all my medical reports, test results, and documentation and intend to file complaints through all available channels regarding this restaurant, which I believe is the source of my condition.
My expectation from McDonald’s is that they treat a customer who has suffered such a serious health issue with care, respect, and a solution-oriented approach. I expect both communication and handling of the situation to prioritize customer well-being and the severity of the harm experienced.
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