On 06.05.2026 at around 16:25, I placed an order from the McDonald’s Kazasker Ayşekadın branch and experienced both missing products and a serious hygiene problem. There was one hamburger missing in my order, so I had to go back to the restaurant and only then was I able to get a refund for that missing hamburger. When I returned home and opened the rest of the hamburgers, I saw that the hamburgers I had clearly requested without onions were prepared with onions. I absolutely hate onions, and as soon as I took a bite, I had to spit it out and throw the hamburger away. After already going back once for the missing product, I did not want to go to the restaurant again, because it should not require this much effort to simply be able to eat a proper meal and have other people’s mistakes corrected. In addition to this, there was also a hygiene issue that I found very disturbing. As can be seen from the cameras, the staff could not manage to close the lid of an ice cream, and while they were trying to force it closed, their fingers went into the ice cream. This is absolutely unacceptable for a place serving food. Because of the missing product, the incorrectly prepared hamburgers, and the hygiene problem I witnessed, I request a full refund for my order and for the necessary action to be taken so that such issues are not repeated.
On 31 December 2025, at around 12:46, I ordered a Çıtır Tavuk Hamburger Menü and 5-piece onion rings from McDonald’s Şair Eşref Bulvarı Çankaya branch via the Yemeksepeti application (order no: #vn33-213s). While I was eating, there was no problem with the taste of the food and I finished my meal no...
For the past three days, I’ve been having constant issues with my takeout orders from McDonald’s Izmir Optimum branch, usually placed in the early afternoon. Despite paying extra for sauces, my orders often arrive missing sauces and without straws. Most recently, yesterday around 3:10–3:15 p.m., the...
On Thursday, March 26, 2026, at 6:13 PM, I purchased a New Big King menu from the Burger King location at Meydan 24 Mall in Erzincan. After sitting down and taking just one bite, I immediately noticed a sour taste and felt nauseous. When I checked the product, I saw that the bun was completely cover...
On March 23, 2026, at around 7:30 PM, I placed a Popeyes order through Migros Yemek. In the meal I received, there was a serious hygiene issue—I found a hair inside the hamburger. Because of this, I was unable to consume the product and felt extremely uncomfortable from both a hygiene and health st...
On September 14, 2025, at 20:13, I placed an order from the Burger King Esenyurt Meydan branch (Order No: 3346). My order was incomplete, as the double cheeseburger and drinks were missing. On top of that, the lettuce in the chicken burgers was spoiled. This is not the first time there have been pr...
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