On 06.12.2025 at around 16:50, I placed an order through Yemeksepeti from McDonald’s Ankara Batıkent Meydan branch. I ordered 3 separate Friends menus, each of which was supposed to include a Friends figure and a Monica sauce. None of the 3 figures or the 3 Monica sauces were sent in my order, although I specifically chose these menus for the toys. I find it unacceptable that the products advertised and promised in the campaign are not delivered. In addition to the missing toys and sauces, even the basic items such as regular mayonnaise, ketchup, garlic mayonnaise, napkins, and straws were not included in the bag. For this order, I paid a total of 1,135 TL, and despite this amount, I did not receive the full content of what I purchased. I contacted Yemeksepeti's call center regarding the issue, but they told me they could not help and ended the call, so I could not get any support from them either. I request that the Friends figures that were supposed to come with the 3 Friends menus in my order, as well as the Monica sauces, be sent to me as soon as possible, and that this issue be taken seriously so that customers are not misled in this way again.
I ordered two McDonald’s menus with Friends series toys today at around 11:00 via Trendyol Go from the Istanbul Bağcılar 15 Temmuz branch. I specifically chose these menus because of the Friends toys, but they sent the wrong toys instead of the Friends toys. For this order with number 10762243116, I...
On 07/09/2025, I placed an order from McDonald’s through Yemeksepeti, but many of my items and side products were missing upon delivery. I immediately reported the missing items through the app and requested a refund. However, even after 18 days, the ₺1,050 refund has still not been made to my bank ...
On October 12, 2025, at around 10:30 p.m., I placed a drive-thru order for four Big Macs at the McDonald’s. When I received my order, the fries, colas, and crispy chicken were in the bag — but all four Big Macs were missing. We live in Pendik and had picked up the order on the way home, so we only n...
On July 5th, 2025 at 23:39, I placed an order for a 2-person menu through Yemeksepeti, and the experience left me shocked by the lack of care shown. The Whopper and Chicken Royal burgers arrived completely smashed and unappetizing. Not a single sauce was included, and the 6-piece Chicken Tender was ...
On October 18, 2025, I placed an order worth approximately ₺700 from McDonald’s through Yemeksepeti (order #vv1X-y2rx). When my order was delivered, almost all of the cola had spilled inside the bag, soaking all the items. I had experienced minor spills before, but this time, half of the package was...
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