The product was already being made ready, leaving the warehouse, and being sent out. Surprisingly, I got an email that said I couldn't go, but it didn't say why. I don't know why Mango would sell something they can't deliver and still get paid for it. I want Mango to get my item to me as soon as possible. It is not acceptable to cancel an order without giving a reason after all the steps have been done. I expect Mango to solve this problem as soon as possible. As a loyal customer, I have a right to know what happened to my order and why it was canceled. Mango needs to take responsibility for what they did and tell me why they had to cancel. It's important for them to work hard to win back my trust and keep a good name in the industry.
I ordered a product from Mango and paid for it, but it was unexpectedly canceled during shipping without any notice beforehand. I discovered it only after I took the initiative to check the order status myself. I attempted to contact them several times, but I was met with silence and no clear answer...
I'm really disappointed with Mango's customer service. I placed an order on January 24th and was given the run-around for weeks, being told that my order was on its way. But then, out of the blue on the evening of February 17th, they suddenly cancelled my order and refunded my money. It's as if they...
I placed an order through Mango’s online store, and it was originally scheduled to arrive on May 16. That date has come and gone, but my order is still nowhere to be seen. What’s even more frustrating is that nowhere during checkout was I informed that the shipment would be coming from overseas. Ha...
I'm writing to express my frustration with my online shopping experience with Mango. I placed three separate orders on the Mango website yesterday, around 8.35 a.m. The orders were accepted and marked as ready for shipping. However, on 19.02.2023 at 1.05 a.m., I received an email stating that Mango ...
The product I bought from Mango seems to have been prepared for 12 days and it has not shipped. I want to cancel it, but it is not canceled. Despite repeated attempts to reach customer service, I received no satisfactory explanation or assistance. I think they produce the product on order. If this i...
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