I'm really disappointed with Mango's customer service. I placed an order on January 24th and was given the run-around for weeks, being told that my order was on its way. But then, out of the blue on the evening of February 17th, they suddenly cancelled my order and refunded my money. It's as if they treated me like I was at their beck and call, making me wait for nothing. I'm left wondering, who's to blame for this failure? And why haven't I received any kind of explanation or apology? As a business owner myself, I believe in following ethical rules and procedures, which Mango clearly doesn't. They owe me an explanation and an apology. I've had enough of Mango's unacceptable behavior and I won't stand for it any longer. I'm planning to report them to the Consumer Court so that they can be held accountable for their actions. As a consumer, I expect to be treated with respect and honesty, and I won't settle for anything less. In today's world, it's important to hold businesses accountable for their actions. When companies like Mango fail to meet their obligations to their customers, it's up to us to speak up and demand better. We have the power to make a difference, and I won't stop until justice is served.
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I ordered a bag from Mango on January 23, expecting it to be delivered within 22 business days. If it doesn't arrive by then, I expect my issue to be resolved. I've called customer service so many times, I've lost track. It's February 23rd, and 22 business days have gone by without receiving the del...
It's been a week, and my order has still not been shipped. I've read the reviews, and it's clear that I'm not the only one who is experiencing this problem. Despite numerous complaints, nothing has changed. I've vowed never to shop at Mango's online store again. I'm hoping it comes soon; I don't wan...
On November 2, 2024, I placed an order through Mango’s website. The invoice was emailed to me on November 5, 2024, and the order status was updated to "shipped" on November 6, 2024. However, later that evening, I received an email stating that my order had been refunded, even though I never requeste...
I placed an online order with Mango (Order No: EHARJ2) and waited seven days for it to be processed. Despite contacting customer service, I was reassured that the order would be shipped by the 14th. However, instead of fulfilling their promise, Mango canceled my order without my consent or any expla...
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