I ordered two separate meals from KFC, but only one meal was delivered. The delay in delivery was frustrating enough, but to make matters worse, the food arrived completely cold. I tried contacting KFC’s customer service, but I couldn’t reach anyone. Despite previous complaints from other customers...
I placed an order through the Pluxee app for KFC with order number KFCO5689207192, and it’s been over two hours with no delivery. I haven’t been able to reach customer service, nor any other contact point for help. This is unacceptable service—if you can’t manage orders in a timely manner, don’t off...
I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never arrived. To make matters worse, at 8:18 PM, KFC canceled the order, but their system falsely shows the cancellation time as 7:18 PM. Throughout this ordeal, I couldn’t reach a custo...
It has been 1.5 hours since I placed an order from KFC through Getir. I’m unable to reach Getir support, and KFC's own customer service isn’t responding either. The store isn't answering, and the order hasn’t even been marked for cancellation. Despite the delivery time being long past, the order sti...
I cannot believe how mediocre KFC Turkey has become. After placing an order using your most recent app version, I waited 40 minutes with my order status stuck at "Order Received," only to spend another 35 minutes waiting to speak with a customer service representative. Once connected, the representa...
I've placed orders on the KFC website multiple times, but unfortunately, they never arrived and I didn't receive any notification about it. Today, after enduring an agonizingly long wait of 1 hour and 40 minutes, I reached my breaking point and decided to give customer service a call. After waiting ...
It is a business that should be closed down in Turkey, as it is expensive, has very poor service, and has zero customer satisfaction. You place an order because the child wants it, you wait 1.30 hours, hungry, and then a phone call cancels the order due to busyness. Redirected branch is ring arena p...
I'm beyond frustrated with the order I placed at 11:47. It's 1:30, and still no sign of it. I tried reaching customer service, and waited 22 minutes, only to be told they'd get back to me after talking to the branch. Surprise, surprise, no return call. There's no solution, no one to talk to. It's su...
I placed an order last night on November 22. When my order did not arrive after 1 hour, I called 444 3555 and inquired about my order, and I heard the message "Your order has arrived". I waited even longer, the whole family waited hungry all night, but he still didn't come. We sat down and made our ...
Using the KFC Turkey app, I successfully placed my order. I waited for longer than the allotted 45 minutes, and after the allotted 70 minutes had passed, I called the customer service number for KFC Turkey; what a terrible mistake that was. Even after spending an additional fifty minutes on the phon...
I ordered KFC through Yemek Sepeti at 12:43, and they said it would be delivered in 35 minutes. But, the order got canceled after 2 hours and 40 minutes. I reached out to both the company and Yemek Sepeti several times, and they both told me that my order would be sent out soon. But, when they cance...
Recent visits to KFS Buyaka by me were nothing short of disastrous. I placed an order for a Zinger Menü at 18:45, and not only did it not arrive on time, but the bread used to make the sandwich was stale and smelled musty when it was finally served. As I was returning the item, the staff assured me ...
On September 30, a Saturday, at 11:06 p.m., I ordered a KFC Zinger Burger Super Match menu through Trendyol. After about an hour of waiting, my order finally came, but what I got was a total disaster. The burger was cold as ice, the bun was dry, the chicken smelled bad, and the fries were also cold....
I ordered three Gamer Boxes from the official KFC website, and it directed me to the Kartal Soganlk branch. I specifically requested that one menu item's hamburger not have any sauce in the customer notes. When the order arrived 1.5 hours later, all of the hamburgers had black pepper mayonnaise. Bec...
I placed an order through the KFC mobile app on June 17, 2023, at 3:00 PM. It was 4:40 PM, and my order had still not arrived. I checked the app, and to my surprise, it said the order had been delivered. Are you serious? How can you keep me waiting for hours and then mark it as delivered when it was...
My order, which was due to arrive at 20:03, arrived at 21:10! What was it that took you so long? I was hungry! Noone shops from you because they have the time and enegry to wait, you're a food company. Plus, I specifically requested two gamer buckets, hey just included two tiny sachets of ketchup!...
On April 24, 2023, at 18:38:19, I ordered from KFC via the Yemek Sepeti app, with order number 50704579. My promotional order was not delivered. Despite at least five attempts to call Yemek Sepeti customer support, they informed me that they were unable to contact KFC in any manner. How is it possib...
At 7:56 p.m. on May 5, 2023, I placed an order with KFC, but it still hadn't been delivered after an hour. Even though I called their only number to reach them, 444-3-555, several times, I couldn't get through because the automated answering service only said "your order is ready." After being told ...
We placed an order at Başakşehir 4th Stage KFC around 20 April 17:30, ordered 2 buckets of menu at Total for 4 people, and marked the option for it to arrive at 19:45, 15-20 minutes before iftar. We have worked hard in Arafe, we are waiting for the food to come, but there is no incoming or outgoing....
I ordered 2 gamer buckets from KFC. The food that should have arrived in 45 minutes came in 1 hour and 15 minutes. In the meantime, I already created a complaint record. The food arrived, but this time it was incomplete, each bucket missing wings, each bucket missing boneless chicken. I both created...
On 26.04.2023, I placed an order from the Istanbul Tuzla Marina KFC branch at 17.00, with a forward time, at 18:30. When my order was delayed, I called customer service at 18:45. And it took me 20 minutes to connect to customer service. After talking to customer service, I was told that they informe...
I placed an order which was canceled not once but twice, and when the order finally went through, it took a whopping 3.5 hours to arrive! During this time, we were constantly in touch with the customer service representatives who kept assuring us that the food was on its way. However, it never arriv...