I've placed orders on the KFC website multiple times, but unfortunately, they never arrived and I didn't receive any notification about it. Today, after enduring an agonizingly long wait of 1 hour and 40 minutes, I reached my breaking point and decided to give customer service a call. After waiting for what felt like forever, I was hit with the disappointing news that my order had been cancelled. When I inquired about the accuracy of my phone number, I was assured that it was indeed correct. However, my order was still cancelled without any attempt to contact me.
I'm so fed up with this complete lack of communication. I can't take a chance on ordering from somewhere else because there's a possibility that the order might actually show up. Do not use the KFC Piyalepaşa branch or any other branches' website or app for ordering. I've reached my limit. Please find attached the evidence of my order being cancelled.
I placed an order with KFC (Order No: KFCM9591209841) at 6:27 PM, and despite waiting for 120 minutes, my order never arrived. To make matters worse, at 8:18 PM, KFC canceled the order, but their system falsely shows the cancellation time as 7:18 PM. Throughout this ordeal, I couldn’t reach a custo...
On February 9th, I made a purchase from KFC, hoping for a timely delivery of my food. Unfortunately, much to my disappointment, the order never arrived. I promptly reached out to KFC's customer service to inquire about the status of my order and initiate the process for a refund. Regardless of my re...
I placed an order through the KFC mobile app on June 17, 2023, at 3:00 PM. It was 4:40 PM, and my order had still not arrived. I checked the app, and to my surprise, it said the order had been delivered. Are you serious? How can you keep me waiting for hours and then mark it as delivered when it was...
Hello there! I used the KFC app on my phone to place an order, and it was a nightmare. The site was very slow, and every time I thought I was done with my order, it sent me back to the start. Once I finally got my order in, it took more than an hour to get here. When I called the number on the websi...
On 26.04.2023, I placed an order from the Istanbul Tuzla Marina KFC branch at 17.00, with a forward time, at 18:30. When my order was delayed, I called customer service at 18:45. And it took me 20 minutes to connect to customer service. After talking to customer service, I was told that they informe...
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