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Stale Bread and Delayed Delivery at KFC Buyaka Branch

October 25, 2023 8:02 PM181

Recent visits to KFS Buyaka by me were nothing short of disastrous. I placed an order for a Zinger Menü at 18:45, and not only did it not arrive on time, but the bread used to make the sandwich was stale and smelled musty when it was finally served. As I was returning the item, the staff assured me that the bread had just been delivered that day. They eventually came clean about the stale bread and said they were out of fresh loaves. We went out for a burger but are both feeling ill now. We appreciate it, KFC.

October 26, 2023 8:29 PM (1 day after complaint)

Dear Customer, We were unable to reach you through your registered contact information regarding your complaint number 26643629.... For all other suggestions and requests, you can reach us through our customer service or via our website. Sincerely, KFC Customer Service

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