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KFC Turkey: Excessive Wait Time, Customer Service Fail

KFC Turkey: Excessive Wait Time, Customer Service Fail
Yaman
KFC
November 3, 2023 10:07 PM179

Using the KFC Turkey app, I successfully placed my order. I waited for longer than the allotted 45 minutes, and after the allotted 70 minutes had passed, I called the customer service number for KFC Turkey; what a terrible mistake that was. Even after spending an additional fifty minutes on the phone with them, none of their so-called "flavor representatives" were able to assist even other customers, let alone assist me. Kudos to you, KFC.

KFC
November 4, 2023 10:48 AM (12 hours after complaint)

Dear Customer, Your complaint has been received and shared with our relevant departments. For all other suggestions and requests, you can reach us through our customer service or via our website. Best regards, KFC Customer Service

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