KFC Delivery Delayed for Over an Hour Without Any Update

I placed an order from the KFC Jhelum branch through the KFC app with cash on delivery, and according to the order tracking screen, my order number is 21804799. The total amount of the order is 2510 Rs. It has been more than an hour since I placed the order, but I still have not received it. There is a delay warning on the app, yet no one has contacted me to inform me about the reason for the delay or the expected delivery time. This situation is causing serious inconvenience. I request that my order be delivered to me immediately without any further delay, and I also expect you to ensure that such long, unexplained delays do not occur again.