Ome Tv Account Blocked for 10 Days Without a Way to Contact Support

I have been using the Ome TV mobile application and, for the last 10 days, my account has been shown as blocked. When I log in with my account, I can enter the application but I receive a message stating that my account is banned because of my underage child. This situation happened because my child accidentally used my phone and caused the account to be reported by mistake. Despite this, my account was completely restricted and I could not find any way to contact Ome TV support through the application or any other channel to explain what happened. My Omi TV account is registered with the email address: mt07739**@gmail.com. I kindly request that you review this situation, remove the block on my account, and restore my access, considering that this was an unintentional action by my child.