HP Victus 15-fa1008nt Motherboard Burned Out And Needs Free Repair
I have an HP Victus 15-fa1008nt (7N9T3EA, i5-13500H, 16 GB RAM, 512 GB SSD, RTX 3050, 15.6" Full HD) laptop and its motherboard suddenly burned out while the device was not under any unusual use. Since 10.08.2026 the computer has been unusable and I can no longer benefit from it. I tried to reach HP and technical service regarding this problem but I could not get through and therefore did not receive any information or support. A motherboard failure occurring in this way on a device of this level and age is unacceptable to me. I request that my laptop be repaired free of charge under warranty or consumer rights and that the motherboard problem be resolved without any cost to me.
Dear Sir/Madam; We would like to convey some information to you regarding our customer's complaint; We are unable to reach him/her via the phone number specified in the complaint submitted by our customer to your site. Our customers can contact us through the HP Consumer Products Support Line on weekdays between 09:00 and 18:00. We present the matter for your information and wish you good work. Sincerely; HP Consumer Products Operations
Dear Sir/Madam, We would like to provide you with some information regarding our customer's complaint. We are unable to reach them via the phone number mentioned in the complaint they submitted to your site. Our customers can reach us through the HP Consumer Products Support Line on weekdays between 09:00 and 18:00. We bring this to your attention and wish you continued success. Sincerely, HP Consumer Products Operations
