HP Victus 16 Black Screen Crash - Freezes Down While Gaming

I purchased an HP Victus 16, hoping it would deliver a smooth gaming experience, but my journey has been quite frustrating. While I'm in the midst of playing, the screen unexpectedly goes black as if it has disappeared, and the laptop either freezes or shuts down without any warning. This isn’t just an isolated incident—it has happened multiple times during gameplay, completely ruining the overall experience. I never thought a gaming device would have such difficulties. This experience has me doubting the product's quality. Rather than enjoying the games I purchased this laptop for, I'm left staring at a blank screen with no solutions in sight.