Tracelo.com Charged Me €174.47 After I Cancelled My Subscription

On 10 November 2026, my card was charged around €175 by Tracelo.com for a subscription, even though I had already cancelled. I did not receive any advance notice of this payment, any reminder, or any confirmation email after my cancellation, yet the amount was still taken from my card. When I contacted Tracelo.com customer service, they simply claimed that I had not cancelled, ignoring the fact that I had already done so. I also have a bank statement showing a payment of 174.47 EUR currently in “Processing” status, which clearly reflects this transaction. I find this situation deceptive and feel that I have been charged without proper consent or communication. I request a full refund of this unauthorized subscription charge to my card and the immediate termination of any active or future subscription linked to my details so that no further unexpected charges occur.