On October 9, 2025, a total of $61 (1,750 TRY) was withdrawn from my Ziraat Bank personal credit account under the description “Helppay Google eFootball.” These charges occurred through multiple separate transactions on the same day, all without my knowledge or authorization.
I discovered the unauthorized withdrawals four days later and immediately checked my banking app, where detailed transaction records and receipts for each payment were visible. I have never made or approved any purchases related to Helppay or Google eFootball.
I demand an immediate refund of the total withdrawn amount to my account. If this issue is not resolved promptly, I will proceed with legal action to recover my funds and report this incident to the appropriate financial authorities.
On September 14, 2025, at 8:58 AM, I noticed that $1 (39.99 TRY) had been withdrawn from my Ziraat Bank debit card (ending in 0542) under the description *“Google Ballistic Hero g.co/helppay#...” — without my knowledge or consent. I have never downloaded, used, or purchased anything related to the ...
Today at 9:27 PM, an amount of $9 (250 TRY) was withdrawn from my Ziraat Bank card (ending in 4482) through Google Helppay, without my knowledge or authorization. I have never used or registered for any Google Helppay service, and this transaction was made entirely without my consent. I have not ye...
On my Ziraat Bank card ending in 2263, a charge of ₺155.99 was made by Helppay without my knowledge or authorization. I received no warning, no SMS, no email—absolutely nothing. The money was simply withdrawn from my account without any explanation. I have never signed up for any service associated ...
On June 25, 2025, at 00:06, a transaction was made on my Ziraat Bank credit card under the name of PDFAid without my knowledge or consent. This transaction was not authorized by me in any way. I am once again stressing that this issue must be resolved immediately, and I request full details of this ...
On August 5, 2025, a charge of $3 (94.50 TRY) was withdrawn from my credit card under the name “Google Helppay”, without my knowledge or authorization. I have never used any Helppay services and do not have any active memberships or subscriptions related to it. This is the first time such an incide...
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