Today at 9:27 PM, an amount of $9 (250 TRY) was withdrawn from my Ziraat Bank card (ending in 4482) through Google Helppay, without my knowledge or authorization. I have never used or registered for any Google Helppay service, and this transaction was made entirely without my consent.
I have not yet contacted customer service, but I request that this unauthorized charge be investigated immediately and that the $9 withdrawn be refunded to my account. I also ask that strong security measures be taken to ensure this does not happen again.
The transaction took place in Muş, Turkey, where I do not reside or normally conduct financial activity. This indicates a clear case of unauthorized use. I expect an urgent review and prompt resolution to prevent further financial loss.
On October 9, 2025, a total of $61 (1,750 TRY) was withdrawn from my Ziraat Bank personal credit account under the description “Helppay Google eFootball.” These charges occurred through multiple separate transactions on the same day, all without my knowledge or authorization. I discovered the unaut...
On September 14, 2025, at 8:58 AM, I noticed that $1 (39.99 TRY) had been withdrawn from my Ziraat Bank debit card (ending in 0542) under the description *“Google Ballistic Hero g.co/helppay#...” — without my knowledge or consent. I have never downloaded, used, or purchased anything related to the ...
On August 5, 2025, a charge of $3 (94.50 TRY) was withdrawn from my credit card under the name “Google Helppay”, without my knowledge or authorization. I have never used any Helppay services and do not have any active memberships or subscriptions related to it. This is the first time such an incide...
On my Ziraat Bank card ending in 2263, a charge of ₺155.99 was made by Helppay without my knowledge or authorization. I received no warning, no SMS, no email—absolutely nothing. The money was simply withdrawn from my account without any explanation. I have never signed up for any service associated ...
On August 24, 2025, at 12:28 PM, I discovered that $0.40 (12 TRY) had been withdrawn from my card (ending in 2174) under the name Google Helppay, without my knowledge or authorization. After reviewing my account, I noticed that similar transactions had occurred in previous months as well. My accoun...
Comments