About one year ago, I purchased a Helly Hansen HP Racing Jacket from Trendyol – Alpinist Outdoor. Recently, the inner lining of the jacket has begun to deteriorate and tear apart significantly. This issue affects the entire interior section, especially the lining, making the jacket almost completely unusable after only a short period of normal use.
When I contacted the store where I purchased it, they said the issue was due to user error and refused to assist. However, the product failed to deliver the expected Helly Hansen quality, and the jacket has now completely lost its functionality.
The product did not come with a warranty certificate, but I chose this brand because I trusted its reputation for durability and quality. Unfortunately, this experience has been very disappointing and has caused significant inconvenience.
I am requesting a refund for the defective product and ask that my issue be resolved promptly.
I purchased a Helly Hansen jacket in September last year and used it for a short time during the winter. This year, when I wanted to use it again, I noticed that the interior lining had started to deteriorate and flake. For a premium product like this, such damage in just one year is unacceptable. A...
I purchased a Helly Hansen jacket two years ago and have only worn it 5-6 times this year. Despite following all care instructions, the jacket’s inner protective layer completely disintegrated after the first wash. I took the jacket to Sport Works, where I bought it, and requested an inspection. Eve...
I purchased a jacket from Helly Hansen, expecting top-tier quality from such a renowned brand. However, to my disappointment, the jacket started developing bubbles after only a few uses and before it had even been washed three times. This is not the level of quality I anticipated when buying from a ...
I purchased a Helly Hansen jacket, trusting its premium quality and reputation, and wore it only 6–7 times with great care. Despite this, the white polyester and polyamide lining inside has started to deteriorate, shedding white dust and residue everywhere. This is unacceptable for such an expensive...
I purchased a Helly Hansen zip-up sweatshirt, but after wearing it just once, I noticed fading and stretching in the sleeve area. This is unacceptable for a premium brand. I reported the issue to Makara Tekstil and sent the product in for inspection. They forwarded it to Helly Hansen’s official dis...
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