I purchased a pair of Helly Hansen boots from Boyner about two months ago, and within the second month, one of the shoelaces snapped. I’ve tried to get a replacement from Boyner and other retailers, but none of them have the same laces in stock. The exact model lace also seems to be unavailable anywhere.
Please make sure to include spare laces when selling your products. If this issue isn’t resolved, I may have to stop choosing this brand, even though I’ve always liked it.
I purchased a pair of Helly Hansen shoes but needed to exchange them for a different size. When I went to the store, they didn’t have the size in stock and promised to order it for me. Days passed with no updates, so I returned to the store, only to find out they hadn’t even processed my request. On...
I purchased the "Zippy" fleece jacket listed under the Helly Hansen brand on Boyner’s website. However, after contacting Helly Hansen’s headquarters, I was informed that they do not have a product named "Zippy," and the item sold by Boyner does not belong to their brand. This confirmation raises ser...
I placed an online order from Boyner for a Helly Hansen jacket as a birthday gift for my son. To make it special, I had it shipped directly to his address. However, instead of the plain navy blue jacket I ordered, Boyner sent a completely different jacket covered in promotional prints. I immediatel...
I purchased a pair of Helly Hansen shoes, and after wearing them only 5–6 times, tears appeared on the shoes. I sent the product for inspection, and I was told that the shoes would be replaced. However, when I went to the store, they said the shoe section was being discontinued, and they would refun...
I purchased a pair of Helly Hansen outdoor shoes, expecting high quality from such a reputable brand, but I’ve been deeply disappointed. After just six months of use—primarily indoors and while driving—the condition of the shoes is shocking. The rubber-like material on the back has started peeling a...
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