I purchased a Helly Hansen jacket in April and have only worn it 7-8 times. Despite this, the fabric developed bubbles and raised spots. I took it to the store, where they sent it for inspection. After a month, the jacket was returned with a claim that the damage was caused by washing it in hot water. This is entirely untrue—I washed it only once, on a delicate cycle at 30°C. I also own another Helly Hansen jacket purchased abroad, which I’ve worn for two years and washed at least six times under similar conditions without any issues. The fabric on this jacket clearly differs in quality. If you’re considering buying Helly Hansen products, I strongly recommend purchasing from abroad, as the items sold locally do not meet the same quality standards. This jacket does not justify its price, and I demand a proper resolution for this defective product.
I purchased a Helly Hansen jacket two years ago and have only worn it 5-6 times this year. Despite following all care instructions, the jacket’s inner protective layer completely disintegrated after the first wash. I took the jacket to Sport Works, where I bought it, and requested an inspection. Eve...
I purchased a jacket from Helly Hansen, expecting top-tier quality from such a renowned brand. However, to my disappointment, the jacket started developing bubbles after only a few uses and before it had even been washed three times. This is not the level of quality I anticipated when buying from a ...
I purchased a Helly Hansen jacket from The Moose Bay website. Even though I wore it very little, the feathers inside started coming out through the outer fabric. When the product first arrived, there were already slight openings in the stitching, but I didn’t pay much attention and continued using i...
I purchased a Helly Hansen jacket in September last year and used it for a short time during the winter. This year, when I wanted to use it again, I noticed that the interior lining had started to deteriorate and flake. For a premium product like this, such damage in just one year is unacceptable. A...
I purchased a Helly Hansen jacket, trusting its premium quality and reputation, and wore it only 6–7 times with great care. Despite this, the white polyester and polyamide lining inside has started to deteriorate, shedding white dust and residue everywhere. This is unacceptable for such an expensive...
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