I purchased a Helly Hansen jacket two years ago and have only worn it 5-6 times this year. Despite following all care instructions, the jacket’s inner protective layer completely disintegrated after the first wash. I took the jacket to Sport Works, where I bought it, and requested an inspection. Even though the warranty period had expired, I expected better quality for a jacket at this price. I also suggested a replacement or a discount on a new product, but Helly Hansen refused to take responsibility. Their explanation, claiming the damage could occur if the jacket wasn’t washed before use, is absurd. For a premium brand, this lack of accountability is unacceptable. I urge Helly Hansen to reevaluate this issue and provide a fair resolution.
I purchased a Helly Hansen jacket in September last year and used it for a short time during the winter. This year, when I wanted to use it again, I noticed that the interior lining had started to deteriorate and flake. For a premium product like this, such damage in just one year is unacceptable. A...
I purchased a jacket from Helly Hansen, expecting top-tier quality from such a renowned brand. However, to my disappointment, the jacket started developing bubbles after only a few uses and before it had even been washed three times. This is not the level of quality I anticipated when buying from a ...
I purchased a Helly Hansen jacket in April and have only worn it 7-8 times. Despite this, the fabric developed bubbles and raised spots. I took it to the store, where they sent it for inspection. After a month, the jacket was returned with a claim that the damage was caused by washing it in hot wate...
I purchased a Helly Hansen jacket, trusting its premium quality and reputation, and wore it only 6–7 times with great care. Despite this, the white polyester and polyamide lining inside has started to deteriorate, shedding white dust and residue everywhere. This is unacceptable for such an expensive...
About one year ago, I purchased a Helly Hansen HP Racing Jacket from Trendyol – Alpinist Outdoor. Recently, the inner lining of the jacket has begun to deteriorate and tear apart significantly. This issue affects the entire interior section, especially the lining, making the jacket almost completely...
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