I purchased a white Helly Hansen jacket as a gift, but the only available option was a display item without a sealed package. Unfortunately, due to being tried on by multiple people, the collar had visible signs of wear. After 3-4 days, I attempted to return the jacket, but the store refused the return. I didn’t wash it, spray perfume on it, or use it in any way—only the price tag had been removed. I returned it in its original packaging, and I’m frustrated by the refusal to accept the return of an item that was already handled by countless others. I’m asking Boyner for assistance in resolving this issue. Why would I return the jacket if I had used it? Please review this matter thoroughly.
I purchased a Helly Hansen jacket two years ago and have only worn it 5-6 times this year. Despite following all care instructions, the jacket’s inner protective layer completely disintegrated after the first wash. I took the jacket to Sport Works, where I bought it, and requested an inspection. Eve...
I purchased a Helly Hansen jacket from The Moose Bay website. Even though I wore it very little, the feathers inside started coming out through the outer fabric. When the product first arrived, there were already slight openings in the stitching, but I didn’t pay much attention and continued using i...
I placed an online order from Boyner for a Helly Hansen jacket as a birthday gift for my son. To make it special, I had it shipped directly to his address. However, instead of the plain navy blue jacket I ordered, Boyner sent a completely different jacket covered in promotional prints. I immediatel...
I purchased a jacket from Helly Hansen, expecting top-tier quality from such a renowned brand. However, to my disappointment, the jacket started developing bubbles after only a few uses and before it had even been washed three times. This is not the level of quality I anticipated when buying from a ...
I purchased a Helly Hansen jacket in April and have only worn it 7-8 times. Despite this, the fabric developed bubbles and raised spots. I took it to the store, where they sent it for inspection. After a month, the jacket was returned with a claim that the damage was caused by washing it in hot wate...
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