I noticed that the Guess bag I ordered on Trendyol did not arrive with the expected handle color when I received it. A random black handle has been tacked onto the bag. It's a huge issue that such a well-known company would send it out without checking it, and it's an even bigger issue that, rather than fixing their mistakes, they simply say they can't provide it and want it sent back. I got a good deal on it, and it was their error to send the wrong item. Thus, I count on them making amends for this oversight. Delivering a replacement handle in the product's original color shouldn't be too much trouble. All I want is for the issue to be resolved and for the incorrect item to be swapped out for the correct one. Exactly why do I have to suffer for your oversight?
I bought a laptop from Trendyol's own seller. When I specifically asked if a bag came as a gift with the product, they said there was a bag inside the product. When I received and checked the product, there was no bag inside the product. According to the answer they gave me, I created a missing prod...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I purchased two different products from two sellers (Guess and Pull & Bear) through Trendyol but had to return them after they arrived. When the return was processed, a Trendyol Express employee mistakenly sent the Guess shoes (worth ₺3300) to Pull & Bear and the Pull & Bear overalls (worth ₺1590) t...
I purchased two different products from two sellers (Guess and Pull & Bear) through Trendyol but had to return them after they arrived. When the return was processed, a Trendyol Express employee mistakenly sent the Guess shoes (worth ₺3300) to Pull & Bear and the Pull & Bear overalls (worth ₺1590) t...
I've got a bone to pick with Trendyol. I placed an order through their platform, but when I tried to request a return code for the items I wanted to send back, I hit a brick wall. The online system wouldn't display the code, leaving me unable to proceed with the return. I've tried reaching out to Tr...
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