I want to return an online Guess order, but their return policy seems complicated. What are the basic steps?

There are a few simple steps involved in returning an online Guess order:

• Go to the Return Portal: - If you are a registered user, go to www.guess.eu, log in to your account, go to Orders, and choose the order that has the items you wish to return.

• If you placed your order using a guest account, go to the website's return portal, input your order number, and supply the email address that was used to place the order.

• Prepare the Parcel: Place the things you want to return inside the sturdy box, envelope, or carton that is provided. Make sure to cover any old shipping labels if you're using the original packaging.

• Deliver the package to the closest post office for mailing. There are no fees associated with returning the items because the return label is pre-paid.

• Await Refund: - Refunds are handled via the original payment method (Credit Card, PayPal, or Sofort) that was used to place the order. Refund processing times differ based on the mode of payment.

If you have extra information or insights, feel free to share them in the comments or file your complaint.