I made an online purchase from the "Guess" website, but when my product arrived, not only was I required to pay customs fees, but the item was also significantly smaller than what was depicted in the picture. I'd like to return it, but I need to wait for them to mail me the return label and invoice first. Because of the backlog, I haven't been able to send back the item, and I'm not even sure if they'll accept the return. It's ridiculous that I don't even know how much longer I can use this product. I'm regretful I placed the order, and this has been a frustrating shopping experience overall. I would not recommend purchasing from them to anyone.
Months have passed since my initial order with Guess on November 13, 2022, and I'm still waiting for both the product and the refund. In spite of assurances to the contrary, I have yet to receive my promised refund. I have contacted the company via email but have received no response or made any hea...
I placed an order for a bag on their website, and everything seemed to be going smoothly. However, I was completely blindsided when I found out that my order would be shipped from abroad. Now, to make matters worse, the cargo company is requesting a duty fee for my shipment. I reached out to Guess's...
I recently bought something from the Guess website, and when it came, I was shocked to find that I had to pay customs duty fees. Nowhere on their website did it say that the products were coming from another country or that there would be customs duty fees. I would have gone to the store instead if ...
I recently bought a product from Guess.eu and was dissatisfied with the service. When I made the purchase, I assumed the product was from Turkey because the website was in Turkish. To my surprise, I was later informed that I would be required to pay a customs tax. This was never mentioned to me duri...
I recently bought a few items from the Guess website, but they didn't come for another 1.5 months. Some of the things were sent back without ever bein...
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