I recently bought a product from Guess.eu and was dissatisfied with the service. When I made the purchase, I assumed the product was from Turkey because the website was in Turkish. To my surprise, I was later informed that I would be required to pay a customs tax. This was never mentioned to me during the purchasing process, and I believe I was duped. I'm writing to request a full refund for the product I bought. Given my negative experience with the website, I no longer desire the item and would like my money refunded. I would not recommend Guess.eu to others because of the lack of transparency regarding the customs tax.
I recently bought something from the Guess website, and when it came, I was shocked to find that I had to pay customs duty fees. Nowhere on their website did it say that the products were coming from another country or that there would be customs duty fees. I would have gone to the store instead if ...
I ordered a sweater from the Guess website and was disappointed with my experience. On the day I placed my order, I received an email confirming that it had been shipped, but I quickly discovered that the customs tax would be exceeded. I attempted to call customer service to address this issue, but ...
I placed an order for a bag on their website, and everything seemed to be going smoothly. However, I was completely blindsided when I found out that my order would be shipped from abroad. Now, to make matters worse, the cargo company is requesting a duty fee for my shipment. I reached out to Guess's...
Shopping on Guess's website turned into a nightmare for me, and you might want to reconsider before hitting that checkout button. Not only did my product arrive late, but a shocking surprise awaited me at my doorstep—a hefty customs fee of ₺600 for a ₺3200 product. Why keep such fees a secret until ...
I am contacting you about a refund issue with Guess that remains unresolved. I purchased an item and returned it, but after waiting quite a while, I still haven't seen my refund come through. This delay has been incredibly frustrating, and I feel overlooked since I haven't received a satisfactory re...
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