I'm pretty sure they ignore all kind of Consumer Law out there, returning something is impossible as they either don't reply or delay the inevitable so much that it's as if they want you to give up, the deal I got somehow got canceled, something about it being sold less than expected but why is it my fault? they either don't answer or take a long time to get back to me. The process seems to be deliberately slowed down, it's been almost a month and I still haven't seen any proof that my money was returned. Since this happened, I feel cheated and disrespected as a customer. I want the company to follow consumer protection laws, answer customer questions quickly, and speed up the refund process. There is no way I’ll recommend Groupon to others.
the event got canceled and the organizers had already let Groupon know about it. when I got to the venue, there was no event happening. apparently,they sold me a deal that had already expired and didn't bother to tell me it was canceled. my time was wasted and be left feeling disappointed and inconv...
I made a hotel reservation through Hotels.com, but I realized I had booked the wrong room. I immediately contacted customer support to correct the issue. The representative assured me that the cancellation was processed, the hotel had approved the refund, and I would receive my money back within 7-1...
I placed an order for a bag from Mango on April 17th, but here we are on June 29th, and it still hasn't arrived. I have reported the situation multiple times and sent emails, but no action has been taken. What's more, the website states that the purchase cannot be refunded as if I have received the ...
When I ordered from Mango, I was let down badly by the customer service I received. The product I received was damaged upon arrival and when I contacted the company to report the issue, I was unable to get through to anyone. I attempted to call numerous times, but the phone went unanswered. I then c...
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